Refund and Returns Policy
At Khoobsurat Herbals, we are committed to providing high-quality Ayurveda products and ensuring your satisfaction with every purchase. However, we understand that there may be occasions where you may need to return a product or seek a refund. Please review our refund and returns policy below for more information
Returns Eligibility
- We accept returns for unused and unopened products within 3-4 days of the delivery date.
- To be eligible for a return, the item must be in its original condition, including packaging, tags, and any accompanying documentation.
- We cannot accept returns for products that have been opened, used, or damaged by the customer.
How to Initiate a Return
- To initiate a return, please contact our customer support team at 70220 90007 within 3-4 days of receiving your order.
- Provide your order number and details about the product you wish to return.
- Our customer support team will guide you through the return process and provide you with instructions for returning the item.
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 3-4 business days.
- Please note that shipping costs are non-refundable, and you will be responsible for covering the return shipping expenses unless the return is due to a mistake on our part
Contact Us
If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure a positive shopping experience.
Note: This refund and returns policy applies only to purchases made directly through our website. For purchases made through third-party retailers, please refer to their respective refund and returns policies.
At Khoobsurat Herbals, we value your satisfaction and strive to make the refund and returns process as convenient and transparent as possible. Thank you for choosing us for your Ayurveda needs.